The central management of PCs in a network is called client management. It is possible to perform remotely administrative tasks on workstations. Which means that the system administrator can from his desk, manage tasks on workstations and servers.

Client management can be done in a local network, but also in a virtual network.

Some important features that a client management system should offer are:

Hardware and Software inventory License Management Software distribution OS Deployment Patch Management Remote Administration

A client management system is efficient only if all these solutions are together in one interface and at the same time you are able to access all areas at one. Only so you can get the maximum from the client management system and help desk. You can always see directly how the workstation, from the user that requested help, looks in terms of cofiguration, hardware etc...

An efficient client management system not only save time, money and energy but also ensures a higher user satisfaction. Whenever problems hapen the administrator or help desk can help directly, quickly and precisely. Administrators will have time for the really important tasks.