General remarks
License terms
System requirements
Overview of ACMP
Asynchronous architecture
Structure and operation
Technical license restriction
ACMP setup
Installation of the ACMP server
Installation of the ACMP console
First steps
Select calculator
Installation of the clients
Create a query
Further details regarding the query
The ACMP console
The Ribbon Bar
Query Actions
Monitors
The Solutions
The Workspace
Install clients
ACMP agent
OneScanClient
Agentless scanner
XML importer
Set up a cron job with MacOS
Set up a cron job with Linux
Output of the collected data
Offline Scanner
Client management
Query management
Create queries
Create advanced queries
Run a query
Queries
Evaluation of queries
Client Details
The treeview
Manage clients
Windows update management
Install Windows updates
Uninstall Windows updates
Update logs
Client Commands
Container
Manage container
Priorities
Network status
Detailed view
Clients
Dyn. filters
Client commands
File repositories
Agent planner
Using Clients
Reports
Report preview
Report Builder
Add/edit report
Basic principles
Report items
Tools
Object inspector
Preview
Save
Work with the Report Builder
Insert a page header
Insert a footer
Create groupings
Specify the number of group elements
Extended report
Create your own query
Charts
Diagram use in clustered data
Agent distribution
Install ACMP client on the selected computers
Install ACMP client on a specific computer
Delete clients from the network tree
Manage installation queue
Common error messages
Agent planner
Use of templates
Affected container
Change settings
Client Tasks Pro
Manual client input
Manage clients
Customize client values
CSV import of manual clients
Vulnerabilty Management
First Steps
Structure
Individual details
Queue
Client commands
The concept of Client Commands
Revision control
Phase: Creation
Create a new Client Command
The console script
The client script
The test
Create a new Client Command version
Edit the Client Command
The Package Wizard
Create a Windows package
Create a Mac package
Create a Linux package
The mobile file repository
Global variables
Functions
Import & export of Client Commands
Phase: Test
Phase: Synchronisation
Phase: Release
Phase: Execution
Tools
Document history
Script display
Client command editor
Menu bar
Properties
Edit variables
Command list
ACMP
AESB
Archive
BITS commands
Conditions
Custom scripts
Device
Dialogs
File repository
Computer file
Flow control
Functions
Ini files
Internet
LDAP (Lightweight Directory Access Protocol)
Math operations
Miscellaneous
MSI
List of MSI error codes
Network
NTFS security
Pagefile
Printer
Processes and shell
Registry
Scheduled tasks
SQL query
SSH (Secure Shell)
String
User management
Variables
Windows OS
WMI
XML
Script
Log
File repository
Client Command Log Viewer
Run Client Commands
RunCC.exe
WRunCC.exe
The Command Launcher
Using the Command Laucher
Further configuration of the Command Launcher
The Start tab of the Command Launcher
Default state of the folder
Default state of individual folders
Overwrite user-related settings
Bundled Client Commands
License Management
First Steps
Installation of the Software Catalogue
Manual Adjustments
Configuration
Status
Adjustments in the ACMP Console
License Dashboard
Software Catalogue
The DNA Tab
The Manual Tab
Software Catagories
Filter options
Licenses
Coefficients
Elements of Creation
Downgrade Rights
Products
Metric Types
Compliance
Compliance Recalculation
Rules
Creating a Rule
The Attributes of a Rule
Retired clients
Method
Consequences of retiring
Helpdesk
Ticket management
Administration
Creating a query
Check tickets
Edit Tickets
Edit queries
Working with tickets
Ticket data
Saved ticket
Merge tickets
Create KB article
Resubmission
Ticket templates
Use of templates
Create a ticket from a template
Manage contacts
Time and cost tracking
Knowledge base
Working with items
Email monitor
Configuration
Email
General comments
Connection
Attachments
Ticket fields
User-defined fields
Categories
Escalations
General comments
Available escalations
Email template
Use of variables
Notifications
Notification events
Internal email templates
Contact Email templates
Attachments
Solutions
Embedded images
Clients of a contact
The web interface
Installation of the runtime environment
Installation of IIS on Windows XP
Installation of IIS on Windows Vista and Windows 7
Installation of IIS on Windows Server 2003
Installation of IIS on Windows Server 2008
Installation of IIS on Windows Server 2012
Compatibility of IIS 6 and IIS 7
Installation of ASP.NET
Installing the web interface
Authentication
Rights management for the Helpdesk
Self service rights
Rights of a ACMP/Helpdesk staff member
The Helpdesk web interface
The login
The internal area
Ticket overview
Ticket details
Submit a new ticket
The Knowledge Base
The self service web interface
The login
The internal area
Ticket overview
Ticket details
Create a new ticket
The Knowledge Base
Web interface configuration
General
Base query
Field selection
Self service rights
Login
Info page
OS Deployment
Boot Images
Local Copies of Boot Images
Operating Systems
Local Copies of Operating Systems
Answer Files
Product Keys
Driver
Driver Packages
Import & Export
Tools
Job Collections
Rollout Templates
Do the rollouts
Network Boot Service
Firewall Settings
Asset Management
Structure of asset management
Adding assets manually
Relations
Importing assets
Mapping
Asset types
Asset collections
Rental
Print Assets
Document management
Add documents
Edit documents
Tags
Master data
Contacts
Locations
Companies
Departments
Cost Centers
Verträge
Vertragspartner
Vertragsbegünstigte
Avira Management
First Steps
Ribbonleiste
Avira Installation packages
Activation code entries
First Steps
In-depth information
Dashboard
Client connectivity
Recognitions from the last 5 days
Top 10 Clients with unread discovery
Newest product versions
Avira Installer Status
Avira License information
Events
Configuration profile
Configuration
System Scanner
Scan
Action on detection
Archives
Exceptions
Heuristic
Report
Real-Time Protection
Scan
Action on detection
Exceptions
Heuristic
Report
Update
Web server
Proxy settings
FireWall
Windows Firewall
Network profiles
Private network
Public network
Domain network
Applications rules
Advanced settings
Web Protection
Scan
Action on detection
Blocked requests
Exceptions
Heuristic
Report
General
Threat categories
Advanced protection
Password
Security
WMI
Events
Reports
Directories
Acoustic Alerts
Alerts
System
Active Update
Overview
First steps
Tab: Download updates
Tab: Manage updates
Tab: Configuration
Special features of the Active Update
Notes on the update
Distributed file repositories
ACMP licenses
Locks
Settings
System
Agent
Server
Networks
Client Commands
AD login
OS deployment
Document Management
Custom fields
Master data
Asset Management
General
Import
Inventory number
Limit connections
Logs
Helpdesk
Windows updates
Printout
IT Asset Management
Change setting by xml
System logs
User administration
Manage users
Manage groups
Security Detective
Client status
Tutorial: The Form Editor
The IDE
Menu bar and quick access toolbar
Toolbox
Standard elements
Dialogs
Object Inspector form editor
Work space
Helpful information about usage
Sample creation of a form
Read clients from the database
Show selection-based client data
Store client data
Use of project variables
Tutorial: Windows Updates administered with ACMP
Settings for Windows Updates
Notifier
Installation
Notifier configuration
Notifier surface
CTI functions
Troubleshooting
OSD logging
Config Analyser
Usage
Config Analyser settings
WIMPatcher
Aagon Online Package Manager
Client Command Launcher
Premium Client Commands
Open Vulnerability and Assessment Language (OVAL®) License